ADMISSIONS
Stay with the applicant through enrolment.
Explore programme enquiries, counsellor appointments, document reminders and enrolment updates in one process.
Admissions / CONNECTED JOURNEY
An admission question. A guided journey.
ONE CASE CONTEXTVM-1063Permission / state / history
Normal path Exception to a personIllustrative · select a node to inspect
LeahAdmissions support agentSample conversation · VM-1063
CONVERSATION / STEP 1
CRM / SISSample action
Capture the admissions enquiryApplicant case opened
No live calls or system writes
Admissions staff handle exceptions, scholarships and final decisions.
Explore educationFictional conversations and records · illustrative workflow · confirm supported systems and language coverage.
INSIDE THE EXECUTION
Inspect the workflow.
Keep programme information grounded in institution-approved knowledge and send exceptions to admissions staff with context.
Workflow explorer
Interactive illustration · sample data Voice conversation
Education agentSample case VM-1063
I would like to speak to an admissions counsellor.
I can help with the programme information and appointment request.
Fictional case · no real calls or data
ONE CONNECTED WORKFLOW 01 / 06
Request received
CONVERSATION & CHANNELS
SYSTEMS & PEOPLE
Admission enquiryRetain the enquiry and use institution-approved knowledge.
Shared state Connected actions Human control
The complete journey
01
Admission enquiry
02
Approved programme answers
03
Book counsellor
04
Document reminders
05
Enrolment system update
06
Counsellor and QA review
Systems in this story
CRMCalendarsSIS / LMSPayment status
Integration categories describe the workflow. Confirm named systems, permitted actions and deployment compatibility with our team.
START WITH ONE WORKFLOW
Bring your SOP. Let’s map the first process.
Define the task, connect the systems and agree what a useful pilot should prove.